By entering into a verbal agreement to receive tuition, you are inherently agreeing to adhere to the terms and conditions.
Small group lessons – the verbal contract is between yourself and Maths Lounge to receive small group tuition charged at an agreed stated amount per hour per child. There is no refund for non-attendance of the group sessions.
Individual lessons – the verbal contract is between yourself and Maths Lounge to receive one-to-one tuition for your child charged at an agreed stated amount. Charges differ according to day, time, and distance. The lesson may be rearranged on one of the ‘catch-up’ days at no extra cost. This require advance notice.
Lessons are to be paid in advance, in 5 weekly blocks. Lessons are require a non-refundable deposit of £50 in advance to secure the place. The balance is payable on the first day of the course. There is no refund for any days of non-attendance.
Two weeks’ notice will be required if you wish to end tuition. No refunds can be given for any reason for services already rendered, or if you give less than 2 weeks’ notice after that time.
If a child is deemed unfit to participate in a lesson when a tutor arrives due to illness or other reason, they will cancel the lesson immediately, and the full cost of the lesson will be charged.
If you arrive late for the session, it may not be possible to overrun, and the full cost of the lesson will still be charged. Please ensure prompt pick-up afterwards and by an agreed adult only.
In term time, lessons will be scheduled at the agreed day and time. During non-term time, you will have to book separate lessons within the published dates if you require extra tuition. The full cost of non-term-time tuition must be paid for a week before the first lesson. There is no refund for cancellations. Reasonable attempts will be made to reschedule lessons at no extra cost.
All tuition fees are subject to a fair and reasonable increase annually.
Although Maths Lounge tutors will strive to provide the best possible service, they cannot be held accountable or responsible for the academic success or lack thereof demonstrated by your child. Although they will do everything in her power to help grades and skill sets improve, they can offer no guarantee thereto. Full co-operation of any work and homework set is expected of the pupil. Full support from parents is expected, to ensure work set is completed. High expectations of behavior and a positive working attitude is also expected from the pupil in the lesson. Maths Lounge can terminate the agreement of providing tuition if these requirements are not met.
Tutors agree to uphold all the Professional Teacher Standards to the best of their ability. By agreeing to let your child be taught at their home under their sole supervision, you are accepting that they are a responsible and safe adult to work with your child. They cannot be liable for any direct or indirect damages arising from using the tutoring service. If tutoring is happening at your home, another adult must always be present, and a quiet and appropriate room be provided.
Tutors will provide the necessary materials for the tuition sessions. However, from time to time, they will make recommendations of extra materials to buy, which is advisable to adhere to.
Maths Lounge reserves the right to make amendments to the terms and conditions at any time that they deem appropriate.